Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAECL004 Mapping and Delivery Guide
Lead in a crisis

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAECL004 - Lead in a crisis
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to lead sophisticated responses in a crisis. It applies to government and non-government roles with assigned accountability or responsibility for mitigation, preparedness and response and recovery functions for communities and/or organisations. A crisis includes varying events of significant disruption having broad effects on relationships among communities and/or organisations. It is characterised by high levels of ambiguity, uncertainty, opportunity and change. Leaders in a crisis need to independently make sense of uncertain situations, creatively seek solutions and apply judgment and decision making in highly pressurised environments.Emergency service leaders typically work autonomously, within collegiate environments, that require the ability to build and develop relationships and partnerships with a broad range of formal and informal groups. Emergency service leadership roles are complex requiring the individual to make ethical decisions in variable, evolving and dynamic circumstances.No licensing, legislative or certification requirements apply to the unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Emergency Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage selfin crisis
  • Implement strategies to manage psychological and physiological aspects of crisis leadership
  • Research and analyse models of emotional intelligence in relationship to the requirements of crisis leadership
  • Evaluate the importance of unflagging integrity in crisis leadership
  • Analyse personal limitations and biases in crisis leadership and develop a plan to address
  • Reflect and seek to self-improve through in-action and review of behaviour and actions in crisis leadership role
       
Element: Pursue sensemaking
  • Research and implement heuristic framework to develop common operating consensus
  • Use strategic foresight analysis and feedback to anticipate trajectory and consequences of a crisis
  • Develop mechanisms for testing and adapting situational awareness during a crisis
       
Element: Research and analyse models of emotional intelligence in relationship to the requirements of crisis leadership
       
Element: Evaluate the importance of unflagging integrity in crisis leadership
       
Element: Analyse personal limitations and biases in crisis leadership and develop a plan to address
       
Element: Reflect and seek to self-improve through in-action and review of behaviour and actions in crisis leadership role
       
Element: Build confident and capable teams
  • Identify and forecast human capital and capability needs for a crisis
       
Element: Research and evaluate strategies that foster trusting relationships amongst team members and leadership
       
Element: Provide vision through creating an understanding of leadership intent and objectives for a crisis
       
Element: Construct an action plan that fosters collaboration and communication sharing throughout all phases of a crisis
       
Element: Identify and implement a participation model that encourages critical questioning and frank discussion by engaging team members and leaders
       
Element: Design a strategy that creates a sense of ownership of decisions and engenders accountability in team members and leaders
       
Element: Establish and maintain background conditions to optimise performance
  • Devise and lead a coaching program that fosters reflection and change in personal and professional performance
       
Element: Establish, maintain and lead governance, organisational systems and resource requirements to optimise performance
       
Element: Develop and implement mechanisms for monitoring performance progress against leadership objectives
  • Research and implement heuristic framework to develop common operating consensus
       
Element: Use strategic foresight analysis and feedback to anticipate trajectory and consequences of a crisis
       
Element: Develop mechanisms for testing and adapting situational awareness during a crisis
       
Element: Apply judgement and decision making
  • Scope and evaluate options for action during a crisis
       
Element: Identify and assess implications of the political context of crisis situations
       
Element: Demonstrate how it is possible to resolve conflicting priorities during a crisis with limited information
       
Element: Demonstrate how to assess and apply ethical discretion in the use of power and how this impacts on the responsiveness of community members and key stakeholders
       
Element: Compare and contrast moral challenges that can occur during a crisis
       
Element: Manage psychological well being
  • Identify and address signs of guilt and distress in personnel, community members and key stakeholders who have acted in a crisis of moral complexity
       
Element: Support, counsel, brief and debrief others to achieve positive outcomes during and after a crisis
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Implement strategies to manage psychological and physiological aspects of crisis leadership 
Research and analyse models of emotional intelligence in relationship to the requirements of crisis leadership 
Evaluate the importance of unflagging integrity in crisis leadership 
Analyse personal limitations and biases in crisis leadership and develop a plan to address 
Reflect and seek to self-improve through in-action and review of behaviour and actions in crisis leadership role 
Research and implement heuristic framework to develop common operating consensus 
Use strategic foresight analysis and feedback to anticipate trajectory and consequences of a crisis 
Develop mechanisms for testing and adapting situational awareness during a crisis 
 
 
 
 
Identify and forecast human capital and capability needs for a crisis 
 
 
 
 
 
Devise and lead a coaching program that fosters reflection and change in personal and professional performance 
 
Research and implement heuristic framework to develop common operating consensus 
 
 
Scope and evaluate options for action during a crisis 
 
 
 
 
Identify and address signs of guilt and distress in personnel, community members and key stakeholders who have acted in a crisis of moral complexity 
 

Forms

Assessment Cover Sheet

PUAECL004 - Lead in a crisis
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Date:

Assessment Record Sheet

PUAECL004 - Lead in a crisis

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: